Arriving in Wengen...
Upon your arrival please find our offices situated near the train station for your convenience. Opposite the train station you will see the Coop supermarket. Our offices are just two doors down to the right from Coop (Map). We are here between 4pm and 6pm to welcome you and sign over the keys for your stay. For arrivals after 6pm, we have a key box on the wall outside our shop/office (open 16:00 – 18:00) from which you can retrieve the keys to your apartment with a given code. We will also leave a map for you with directions to the apartment and there is a free phone just outside our office should you require any assistance. We are also just 5 minutes away should there be any problems.
We usually offer check-in from 4pm onwards, however if you are arriving earlier and would like early check-in before 4pm, please also let us know and we will do our best to accommodate this where possible.
At the moment our office is currently closed in order to best enable "social-distancing" and to avoid direct contact. Check-in is therefore, at the moment, always via the key box. By appointment, where necessary and with the necessary social distancing measures we can also meet with you in person. Click here for further information.