Let us introduce ourselves...

Alpine Holiday Services was established in 2013 by its co-founder twin sisters, Rachel and Elizabeth.

We combine experience and expertise in holiday home rental with a strong and broad range of skills in architectural and interior design, financial services and outdoor activities. With a comprehensive network and established partners, we provide competent, in-person support and advice to both property owners and holiday makers.

Our exclusive, privately owned holiday apartments in Wengen offer guests a luxury break from the everyday in this traditional and famous Swiss mountain resort. We recognise that luxury accommodation has a variety of meanings for different people: perhaps it is the simple treat of enjoying a traditional homely Swiss chalet or instead the lavishness and distinctiveness of a five star apartment. We look forward to helping you find the place to make your holiday special.

We welcome international guests and enjoy offering customised services to our property owners and establishing long-lasting relationships. Our friendly staff await your arrival in our easy to find offices located just meters from the Wengen train station. Our complimentary client care services are at hand daily providing local information, facilitating bookings in the local language and delivering support throughout your stay. Whether you are a property owner seeking our services or a holiday maker looking for your ideal escape, we encourage you to explore our website and our apartments…

We firmly believe that the guest shouldn’t have any concerns or worries surrounding their accommodation during their stay and so we’re always available to our guests, should the need arise, and operate a Virtual Concierge system for our guests via WhatsApp.

Rachel Padley

Owner and Managing Director

Rachel is local to Wengen and possesses a wealth of knowledge of the area. Her love for properties and chalets grew at the University Of Cambridge where she studied Architecture. Rachel has more than 10 years experience in hospitality. She is devoted to excellence, delivering fresh insights, challenging Ideas, and appraising diverse views. Rachel is highly involved in village life and with her passion for it’s agricultural heritage and traditions can ensure an authentic experience.

Elizabeth Padley


Elizabeth has been involved from day one and is passionate about the business. She loves all the region has to offer and recently completed the Jungfrau Marathon, known as the most beautifully scenic marathon in the world. Elizabeth has a background in client relationships and financial services. She ensures a leading and professional service offering.

Mandi Lewis

Front Office and Rental Manager

With 20 years of management experience in the 5-star hotel industry and a commitment to excellent customer service, Mandi is perfectly placed to ensure your holiday home meets expectations in every way. From climbing to skiing, Mandi loves the outdoors and is passionate about the local area. She is happy to help you select and reserve the best holiday home for you as well as share knowledge about local sights and activities at our concierge office.


Properties Operation Manager and Porter

Andrei is an experienced driver and has a background in logistics and transportation. He ensures all of our properties are maintained to the highest standard and that all our guests enjoy a safe transportation service throughout their stay. He is also responsible for our logistics and operations.


Porter and Maintenance

Zvoni is an experienced driver with a higher level driving license and a background in the automobile industry. He provides our guests with a friendly welcome and a comfortable arrival and departure. He is also responsible for the maintenance of our properties.


Porter and Logistics

Paul is an experienced driver and has a background in economics, administration and tourism. He provides our guests with a reliable, competent and friendly transportation service. He is also responsible for the management of material flow and the distribution of resources.


Senior Housekeeping and Supervisor

Melina has considerable experience in the hospitality industry. Her eye for perfection and friendly nature ensures our holiday homes are pristine and our laundry service top notch.


Senior Housekeeping

Melissa has impeccable attention to detail and undertakes deep cleaning of the holiday properties to ensure these remain of a high standard. She is also responsible for quality checks and team training.



Tina is well travelled and brings a fresh viewpoint to our team. Her experience with a variety of accommodation types guarantees the cleanliness of our homes reach top standards. She is also responsible for team training.



Patricia has a background in teaching and translation but more recently acquired experience in the hospitality industry in Zürich. She ensures our laundry facilities operate according to the highest standards.



Daniela is highly motivated and full of enthusiasm. She has a wealth of cleaning experience and her attention to detail ensures our properties are outstandingly presented.



Natallia is experienced in hospitality and has a high level of precision. High standards are second nature and she is meticulous with her work.



Katarzyna‘s experience comes from both the travel and the hotel industry. Her passion for procedures and top service standards make certain that her cleanliness standards are consistent.



Mariana has significant experience in both the property services and the hotel industry. She delivers top quality work. Her cleanliness standards are always consistent and she takes much care in looking after our properties.



Cecilia‘s experience in the hospitality industry includes roles in client services and housekeeping. She has a good eye for detail and takes much care in delivering top quality work.