Rachel Padley
Owner and Managing Director
Rachel is local to Wengen and possesses a wealth of knowledge of the area. Her love for properties and chalets grew at the University Of Cambridge where she studied Architecture. Rachel has more than 15 years experience in hospitality and enjoys welcoming guests from all over the world. She is devoted to excellence — delivering fresh insights, challenging ideas, and embracing diverse perspectives. Highly involved in village life and passionate about the outdoors, she ensures every guest enjoys an authentic alpine experience.
Elizabeth Padley
Co-Founder
Elizabeth has been involved from day one and is passionate about the business. She loves all the region has to offer and recently completed the Jungfrau Marathon, known as the most beautifully scenic marathon in the world. Elizabeth has a background in client relationships and financial services. She ensures a leading and professional service offering.
Ivana
Front Office Team Leader
Ivana has a background in digital services, programming and teaching and we’re delighted to have her on board. She enjoys welcoming guests and offering a personal service to ensure they feel at home and keen to return. You’ll meet her at the office throughout your stay, where she shares her local knowledge on the best activities and sights. Ivana leads our Front Office team, coordinates reservations and supports the day‑to‑day management of apartments to ensure high quality standards are maintained.
Leonarda
Front Office and Rental Manager
Leonarda is part of our Front Office team and enjoys welcoming guests and supporting them throughout their stay. Fluent in German and English, she assists with guest enquiries, arrivals and departures, and shares local knowledge on activities and sights in the region. You’ll often meet her at the office, where she supports reservations and can help recommend the best holiday home for your stay.
Leticia
Front Office and Rental Manager
Letícia has an international hospitality background and plays an important role in our Front Office team. She enjoys welcoming guests, assisting with check‑ins and check‑outs, and helping ensure a comfortable stay. Fluent in Portuguese, English, Spanish and Italian, she supports reservations and helps ensure apartments meet our quality standards.
Goran
Properties Operation Manager
Goran is an experienced driver with a background in logistics and transportation. He ensures all of our properties are maintained to the highest standard and that all our guests enjoy a safe transportation service throughout their stay. He is also responsible for our logistics and operations.
Paul
Properties Operation Manager and Porter
Paul is an experienced driver with a background in economics, administration and tourism. He provides our guests with a reliable, competent and friendly transportation service. He is also responsible for the management of material flow and the distribution of resources.
Luciano
Properties Operation Manager and Porter
Luciano is an experienced driver with a background in construction and maintenance. He provides our guests with a friendly welcome and a comfortable arrival and departure. He is also responsible for the maintenance of our properties.
Guillermo
Porter and Logistics
Guillermo has strong experience in hospitality and high-end service environments. He supports the smooth running of logistics and daily operations, ensuring properties are well prepared and materials are efficiently managed. He also assists with guest arrivals and provides a reliable and professional service.
Housekeeping:
Kateryna
Senior Housekeeping and Supervisor
Kateryna has extensive experience in the hospitality industry. Her eye for perfection and warm personality ensure our holiday homes are pristine and our laundry service top notch.
Natallia
Senior Housekeeping and Supervisor
Natallia brings energy, motivation, and a wealth of cleaning experience. Her attention to detail guarantees that our properties are outstandlingly presented for every guest.
Zuzana
Senior Housekeeping and Supervisor
Zuzana is known for her impeccable standards and deep-cleaning expertise. She also oversees quality checks and team training to maintain consistency across all homes.
Louisa
Senior Housekeeping and Supervisor
Louisa’s global experience and fresh perspective enrich our team. Her work across various accommodation types ensures our homes meet the highest cleanliness standards. She also supports staff development and training.
Marie Magdalena
Housekeeping
Marie has a strong sense of organisation and attention to detail, ensuring our properties are always clean, tidy, and guest-ready. She is reliable, efficient, and takes pride in maintaining high standards across every home.
Carmen
Housekeeping
Carmen brings valuable experience from hotels in Switzerland, where she developed strong housekeeping skills and high service standards. Her positive attitude and attention to detail help ensure every property is presented to a high standard for our guests.
Eva
Housekeeping
Eva has extensive experience in luxury hospitality and private residences. Her eye for detail and professional approach ensure consistently high standards, with a strong focus on organisation, cleanliness, and efficiency.
Mia
Housekeeping
Mia is hardworking, reliable, and used to working in fast-paced environments. Her attention to cleanliness and ability to work efficiently as part of a team help ensure our homes are always well prepared for guest arrivals.
Cristina
Housekeeping
Cristina has a strong background in hospitality and guest services, bringing a clear understanding of guest expectations. Her attention to detail and service mindset support the team in delivering a high-quality experience across all properties.