Let us introduce ourselves...
Alpine Holiday Services was established in 2013 by its co-founder twin sisters, Rachel and Elizabeth.
We combine experience and expertise in holiday home rental with a strong and broad range of skills in architectural and interior design, financial services and outdoor activities. With a comprehensive network and established partners, we provide competent, in-person support and advice to both property owners and holiday makers.
Our exclusive, privately owned holiday apartments in Wengen offer guests a luxury break from the everyday in this traditional and famous Swiss mountain resort. We recognise that luxury accommodation has a variety of meanings for different people: perhaps it is the simple treat of enjoying a traditional homely Swiss chalet or instead the lavishness and distinctiveness of a five star apartment. We look forward to helping you find the place to make your holiday special.
We welcome international guests and enjoy offering customised services to our property owners and establishing long-lasting relationships. Our friendly staff await your arrival in our easy to find offices located just meters from the Wengen train station. Our complimentary client care services are at hand daily providing local information, facilitating bookings in the local language and delivering support throughout your stay. Whether you are a property owner seeking our services or a holiday maker looking for your ideal escape, we encourage you to explore our website and our apartments…
We firmly believe that the guest shouldn’t have any concerns or worries surrounding their accommodation during their stay and so we’re always available to our guests, should the need arise, and operate a Virtual Concierge system for our guests via WhatsApp.
Rachel Padley
Owner and Managing Director
Rachel is local to Wengen and possesses a wealth of knowledge of the area. Her love for properties and chalets grew at the University Of Cambridge where she studied Architecture. Rachel has more than 15 years experience in hospitality and enjoys welcoming guests from all over the world. She is devoted to excellence — delivering fresh insights, challenging ideas, and embracing diverse perspectives. Highly involved in village life and passionate about the outdoors, she ensures every guest enjoys an authentic alpine experience.
Elizabeth Padley
Co-Founder
Elizabeth has been involved from day one and is passionate about the business. She loves all the region has to offer and recently completed the Jungfrau Marathon, known as the most beautifully scenic marathon in the world. Elizabeth has a background in client relationships and financial services. She ensures a leading and professional service offering.
Ivana
Front office and Rental Manager
Ivana has a background in digital services, programming and teaching and we’re delighted to have her on board. She enjoys welcoming guests and offering a personal service to ensure guests feel at home and are keen to return. Meet her at the office throughout your stay where she shares her local knowledge on the best activities and sights. She is also responsible for reservations and can help recommend the best holiday home for you stay.
Mary
Front Office and Rental Manager
With 20 years of management experience in the industry and a commitment to excellent customer service, Mary is perfectly placed to ensure your holiday home meets expectations in every way. From paragliding to skiing, Mary loves the outdoors and is passionate about the local area. She is happy to help you select and reserve the best holiday home for you as well as share knowledge about local sights and activities at our concierge office.
Goran
Properties Operation Manager
Goran is an experienced driver with a background in logistics and transportation. He ensures all of our properties are maintained to the highest standard and that all our guests enjoy a safe transportation service throughout their stay. He is also responsible for our logistics and operations.
Paul
Properties Operation Manager and Porter
Paul is an experienced driver with a background in economics, administration and tourism. He provides our guests with a reliable, competent and friendly transportation service. He is also responsible for the management of material flow and the distribution of resources.
Luciano
Properties Operation Manager and Porter
Luciano is an experienced driver with a background in construction and maintenance. He provides our guests with a friendly welcome and a comfortable arrival and departure. He is also responsible for the maintenance of our properties.
Mak
Porter and Logistics
Mak is an experienced driver and has a background in customer service and tourism. He provides a friendly transportation service. He is also responsible for our logistics and the distribution of resources.
Housekeeping:
Kateryna
Senior Housekeeping and Supervisor
Kateryna has extensive experience in the hospitality industry. Her eye for perfection and warm personality ensure our holiday homes are pristine and our laundry service top notch.
Natallia
Senior Housekeeping and Supervisor
Natallia brings energy, motivation, and a wealth of cleaning experience. Her attention to detail guarantees that our properties are outstandlingly presented for every guest.
Zuzana
Senior Housekeeping and Supervisor
Zuzana is known for her impeccable standards and deep-cleaning expertise. She also oversees quality checks and team training to maintain consistency across all homes.
Louisa
Senior Housekeeping and Supervisor
Louisa’s global experience and fresh perspective enrich our team. Her work across various accommodation types ensures our homes meet the highest cleanliness standards. She also supports staff development and training.
Maribel
Housekeeping
Maribel’s experience comes from both the travel and the hotel industry. Her passion for procedures and top service standards make certain that her cleanliness standards are consistent.
Monica
Housekeeping
Monica’s experience in the hospitality industry includes roles in client services and housekeeping. She has a good eye for detail and takes much care in delivering top quality work.
